CUNY-Hosted Services Alerts

Reminder: CUNYfirst Service Alert – August CUNYfirst Monthly Maintenance POSTPONED

The CUNYfirst August monthly maintenance work, originally scheduled for the weekend of August 24-25, has been postponed. This postponement provides students with CUNYfirst availability during the entire weekend preceding the start of the Fall Semester on Tuesday, August 27th, for class enrollment, financial aid and payment transactions and inquiries. A separate notice will be sent […]

Resolved: CUNYfirst access issues – 8/20/19.

The CUNYfirst hosting service provider has restored access to CUNYfirst. CUNYfirst is now available to users. CIS will continue to monitor access to CUNYfirst and send an update if there is a change in status. We apologize for any inconvenience this may cause.    Please alert your user community.

POSTPONED: August CUNYfirst Monthly Maintenance on Sat, August 24

The CUNYfirst August monthly maintenance work, originally scheduled for the weekend of August 24-25, has been postponed. This postponement provides students with CUNYfirst availability during the entire weekend preceding the start of the Fall Semester on Tuesday, August 27th, for class enrollment, financial aid and payment transactions and inquiries. A separate notice will be sent […]

CUNYfirst: Planned Disaster Recovery Drill and System Availability (August 2nd)

The annual CUNYfirst Disaster Recovery Drill (DR Drill) is scheduled the weekend of August 2-4, 2019. During this DR Drill, CUNYfirst will be unavailable as follows: Unavailable start time: 4:00 PM ET on Friday, August 2 Unavailable end time: 6:00 PM ET on Sunday, August 4

CUNYfirst June Maintenance: CUNYfirst unavailable starting at 7pm on Sat. June 22

The CUNYfirst hosting service provider has scheduled its monthly system maintenance the weekend of June 22, 2019. CUNYfirst will be unavailable for up to 24 hours. Maintenance Start: 7pm ET on Saturday, June 22, 2019. Maintenance End: 7pm ET on Sunday, June 23, 2019.

CUNYfirst Emergency Maintenance: CUNYfirst unavailable for 60 minutes starting at 11:00 PM tonight – 5/24/2019

The CUNYfirst hosting service provider will be conducting emergency system maintenance at 11:00 PM tonight. CUNYfirst will be unavailable for up to 60 minutes.   Please alert your user community. We apologize for the inconvenience.

UPDATE 2 – CUNYfirst Database Upgrade: CUNYfirst Campus Solutions, HR, and Finance Downtime Changed to 9:00 PM May 3 through 9:00 AM May 4.

At the request of the Central Office and several campuses, the downtime to support the Oracle version 18c upgrade has been shifted to 9:00 PM on May 3 until 9:00 AM on May 4. It was originally scheduled for 10:00 PM on May 3 until 10:00 AM on May 4. As a reminder, CUNYfirst Finance, […]

CUNYfirst Database Upgrade: CUNYfirst Campus Solutions, Finance, and Portal Down from 10:00 PM May 3 through 10:00 AM May 4

The CUNYfirst database upgrade is scheduled as follows: Thursday, May 2, 10:00 PM through Friday, May 3, 10:00 AM. (CUNYfirst Enterprise Learning Management, Enterprise Performance Management, Performance Production Monitoring, and CRM modules will be unavailable; all other modules, including finance, campus solutions, HR and Reporting Instances will be available). Friday, May 3, 10:00 PM through […]

Updated: CUNYfirst Maintenance: CUNYfirst unavailable from 8 AM to 10 PM on Sun, April 14th.

CIS and the CUNYfirst hosting service provider were able to reschedule the announced April 6 CUNYfirst maintenance to avoid conflict with critical CUNY business activities to take place on the same date. The CUNYfirst database server configuration changes are now scheduled from 8:00 am to 10:00 pm on Sunday, April 14, 2019. CUNYfirst will be […]

CUNYfirst March Close: CUNYfirst will remain available during the month end close on Fri, March 29

The CUNYfirst month-end financial closing activities for March will take place on 9 pm on Friday, March 29, 2019. During this month-end close, CUNYfirst will remain available to all users, including access to all Human Capital (HCM) and Campus Solutions (CS) functions.