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10:23 am September 10, 2025 BC Internet Access - Status Was Changed to - "Normal"
10:33 am September 9, 2025 BC Internet Access - 1122N overheating and powered down, affecting Bsmt, 1st
and 2nd old Ingersoll East side.
1:55 pm August 22, 2025 BC Internet Access - Roosevelt bldg -Basement,1,2 floors of East side is back
online.
10:53 am August 12, 2025 BC Internet Access - W-A-2 TC back online
10:14 am August 11, 2025 BC Internet Access - W-A-2 TC needs to go offline for repairs. Internet at
Whitehead Bsmt, parts of 1st, 2nd and 3rd fl affected.
10:52 am August 7, 2025 BC Internet Access - 4th floor TC in Whitehead powered down due to overheating
9:38 am July 30, 2025 BC WebCentral Portal - Status Was Changed to - "Normal"
4:27 pm July 14, 2025 BC Internet Access - 4th and 5th floors of Boylan are currently down due to an
overheated closet on the 5th floor. The reset time is
currently unknown.
9:06 am July 8, 2025 BC WebCentral Portal - The ITS Network group is working to resolve the
problem
1:44 pm July 2, 2025 BC Internet Access - 5th floor East of Boylan internet is restored.
1:43 pm July 2, 2025 BC Internet Access - Ingersoll 4th floor internet is restored.
2:53 pm July 1, 2025 BC Internet Access - 5th floor East of Boylan internet is down due to the
overheating issues.
8:09 am June 26, 2025 BC Internet Access - Ingersoll 4th floor internet is down due to the
overheating issues.
8:06 am June 26, 2025 BC Internet Access - Library 4th North internet is restored.
3:25 pm June 24, 2025 BC Internet Access - Roosevelt bldg -Basement,1,2 floors of East side -
internet access is down due to overheating issues.
1:03 pm June 23, 2025 BC WIFI - Status Was Changed to - "Normal"
1:02 pm June 23, 2025 BC Internet Access - Library 4th floor North - internet access is down due to
overheating issues.
9:29 am June 20, 2025 BC WIFI - Basement, 1st, and 2nd floors on the east side of
Ingersoll are experiencing partial outages due to an
electrical issue in TC 1122
9:29 am June 20, 2025 BC Internet Access - Basement, 1st, and 2nd floors on the east side of
Ingersoll are experiencing partial outages due to an
electrical issue in TC 1122
8:01 am June 20, 2025 BC WIFI - 4158 Boylan TC is offline due to HVAC issues. Affected
areas include the 3rd, 4th, and 5th floors on the east
side of Boylan.
8:01 am June 20, 2025 BC Internet Access - 4158 Boylan TC is offline due to HVAC issues. Affected
areas include the 3rd, 4th, and 5th floors on the east
side of Boylan.
1:48 pm June 18, 2025 BC WIFI - Status Was Changed to - "Normal"
9:56 am June 18, 2025 BC WIFI - ITS is working on VLAN and wifi issues
11:09 am June 17, 2025 BC Internet Access - Status Was Changed to - "Normal"
11:09 am June 17, 2025 BC Network and Server Access - Status Was Changed to - "Normal"
2:38 pm June 6, 2025 BC Internet Access - BC Internet Access - Network Service is unavailable in
Boyla non parts of 5th floor and 6th floor due to due to a
HVAC failure.
10:22 am June 3, 2025 BC Navigator - Status Was Changed to - "Normal"
2:14 pm June 2, 2025 BC Internet Access - Status Was Changed to - "Normal"
1
2:13 pm June 2, 2025 BC Network and Server Access - Status Was Changed to - "Partially Available"
2:12 pm June 2, 2025 BC Navigator - Status Was Changed to - "Not Available"
4:16 pm May 31, 2025 BC Internet Access - BC Internet Access - Network Service is
unavailable in New Ingersoll on the
Basement, 1st, and 2nd floors on the west
side, due to a HVAC failure. Facilities/HVAC is working on the issue.
7:35 am May 19, 2025 BC WIFI - Status Was Changed to - "Normal"
7:35 am May 19, 2025 BC Network and Server Access - Status Was Changed to - "Normal"
8:06 am May 5, 2025 BC WIFI - Status Was Changed to - "Partially Available"