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10:07 am March 20, 2026 BC Internet Access - Status Was Changed to - "Normal"
11:19 am March 18, 2026 BC Internet Access - We are having intermittent network issues and currently
under investigation.
12:31 pm March 13, 2026 BC Internet Access - Status Was Changed to - "Normal"
4:38 pm March 10, 2026 BC Internet Access - 126NE has been shut down again due to heating issues. NE-
A2S is also down because it is fed by 126.
10:32 am March 4, 2026 BC Internet Access - Network closet 4110 is offline due to hvac failure and
rising temperatures. 3rd, 4th, and 5th floors on East
side of Ingersoll no internet.
5:08 pm February 27, 2026 BC Internet Access - Status Was Changed to - "Normal"
5:08 pm February 27, 2026 BC External Phone Service - Status Was Changed to - "Normal"
5:08 pm February 27, 2026 BC Internal Phone Service - Status Was Changed to - "Normal"
5:08 pm February 27, 2026 BC Voice Mail - Status Was Changed to - "Normal"
5:08 pm February 27, 2026 BC ACD (service office call queuing) - Status Was Changed to - "Normal"
9:21 am February 27, 2026 BC Internet Access - Basement, 1st, and 2nd floors on the west of Ingersoll and
James are offline due to overheating in network closets
11:05 am December 18, 2025 BC External Phone Service - The BC Telecomm Office is working to resolve the
problem.
11:05 am December 18, 2025 BC Internal Phone Service - The BC Telecomm Office is working to resolve the
problem.
11:05 am December 18, 2025 BC Voice Mail - The BC Telecomm Office is working to resolve the
problem.
11:05 am December 18, 2025 BC ACD (service office call queuing) - The BC Telecomm Office is working to resolve the
problem.
12:31 pm November 21, 2025 BC Internet Access - Status Was Changed to - "Normal"
10:39 am November 21, 2025 BC Internet Access - Due to overheating, TC is powered down, affecting east
side Boylan.
4:51 pm November 19, 2025 BC Internet Access - Status Was Changed to - "Normal"
3:39 pm November 19, 2025 BC Internet Access - 4108B closet is getting powered down due to overheating.
This will affect Boylan 3rd, 4th and 5th floors( and part
of 6th) on the west side.
11:23 am September 10, 2025 BC Internet Access - Status Was Changed to - "Normal"
11:33 am September 9, 2025 BC Internet Access - 1122N overheating and powered down, affecting Bsmt, 1st
and 2nd old Ingersoll East side.
2:55 pm August 22, 2025 BC Internet Access - Roosevelt bldg -Basement,1,2 floors of East side is back
online.
11:53 am August 12, 2025 BC Internet Access - W-A-2 TC back online
11:14 am August 11, 2025 BC Internet Access - W-A-2 TC needs to go offline for repairs. Internet at
Whitehead Bsmt, parts of 1st, 2nd and 3rd fl affected.
11:52 am August 7, 2025 BC Internet Access - 4th floor TC in Whitehead powered down due to overheating
10:38 am July 30, 2025 BC WebCentral Portal - Status Was Changed to - "Normal"
5:27 pm July 14, 2025 BC Internet Access - 4th and 5th floors of Boylan are currently down due to an
overheated closet on the 5th floor. The reset time is
currently unknown.
10:06 am July 8, 2025 BC WebCentral Portal - The ITS Network group is working to resolve the
problem
2:44 pm July 2, 2025 BC Internet Access - 5th floor East of Boylan internet is restored.
2:43 pm July 2, 2025 BC Internet Access - Ingersoll 4th floor internet is restored.
3:53 pm July 1, 2025 BC Internet Access - 5th floor East of Boylan internet is down due to the
overheating issues.
9:09 am June 26, 2025 BC Internet Access - Ingersoll 4th floor internet is down due to the
overheating issues.
9:06 am June 26, 2025 BC Internet Access - Library 4th North internet is restored.
4:25 pm June 24, 2025 BC Internet Access - Roosevelt bldg -Basement,1,2 floors of East side -
internet access is down due to overheating issues.